Question 1

How long does shipping take?

Accepted Answer

Standard shipping arrives in 4–6 business days and is free on orders over $150. Express arrives in 2–3 business days.

Question 2

What is your returns policy?

Accepted Answer

Unworn items with tags can be returned within 30 days. Return shipping is free within the US.

Question 3

How do I find my size?

Accepted Answer

Every product page has a size guide with body measurements for men and women. Between sizes? Size up for a relaxed fit.

Question 4

How should I care for my SHIFT pieces?

Accepted Answer

Machine wash cold with like colours and hang dry. Avoid fabric softener on technical knits.

Question 5

How do I contact you?

Accepted Answer

Email support@shift.com and our team replies within one business day.